Privacy policy

PRIVACY POLICY 

This Privacy Policy explains how Fyshan Glass Studio (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase through www.fyshan.com (the “Site”).

By using this Site, you consent to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT
We collect personal information from you when you:

  • place an order,
  • register on our Site, or
  • subscribe to our newsletter.

Depending on the activity, you may be asked to provide:

  • name and surname,
  • email address,
  • billing and shipping address,
  • phone number,
  • payment information.

You may also visit our Site anonymously; however, certain features (such as placing an order) require personal information.

2. HOW WE USE YOUR INFORMATION
The information we collect may be used for the following purposes:

  • To personalize your experience
  • Your information helps us respond more effectively to your individual needs.
  • To process transactions
  • Your information is used strictly for processing and fulfilling your order, including shipping and customer communication.
  • To administer site features
  • Such as promotions, surveys, or other services offered through the Site.
  • To send transactional emails
  • The email address provided during checkout will be used only to send information and updates related to your order.
  • If you choose to subscribe to our mailing list, you may receive occasional updates. You may unsubscribe at any time using the link provided at the bottom of each email.

3. DATA PROTECTION & SECURITY
We implement appropriate security measures to protect your personal information.

Our Site uses secure server technology.

Sensitive and payment-related information is transmitted via SSL (Secure Socket Layer) encryption.

Payment data is processed through secure payment gateways and is not stored on our servers after the transaction is completed.

Access to personal data is limited to authorized personnel who are required to keep such information confidential.

4. COOKIES
Yes, we use cookies.

Cookies are small files stored on your device that help us:

  • remember items in your shopping cart,
  • understand and save user preferences for future visits,
  • analyze site traffic and interaction in order to improve the Site and user experience.
  • You may choose to disable cookies through your browser settings. Please note that doing so may affect certain functionalities of the Site.

5. DISCLOSURE TO THIRD PARTIES
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.

This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep this information confidential.

6. TERMS AND CONDITIONS
Please also visit our Terms and Conditions / Sales & Use Terms section, which governs the use of this Site and outlines disclaimers and limitations of liability.

7. YOUR CONSENT
By using our Site, you consent to this Privacy Policy.

8. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page.

9. CONTACT INFORMATION
If you have any questions regarding this Privacy Policy, you may contact us at:

Fyshan Glass Studio

Asmalı Mescit Mah. Gönül Sok.

Canova Apt. No: 14/5

34430 Beyoğlu, İstanbul – Türkiye

E-mail: hello@fyshan.com